Mandolay Hotel Guildford, Guildford - Reviews, Room Options & Prices 2025

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About the Hotel

36 - 40 London Road, Guildford, United Kingdom, NULL

“The Mandolay Hotel's location made exploring Guildford effortless and enjoyable.”view full review

Accommodations

Mandolay Hotel Guildford offers 78 individually styled bedrooms crafted by Osborne & Little, ensuring every guest experiences distinct décor and luxury. Each room includes complimentary luxury toiletries, enhancing the overall stay. Additionally, hotel suites feature private penthouse and coach house accommodations, catering to diverse preferences.

Event Spaces

The hotel is home to 8 versatile conference and event spaces capable of hosting up to 500 delegates. Each venue can be adjusted to accommodate various gatherings, from intimate meetings to large weddings. The dedicated team at Mandolay is focused on supporting every event with tailored services and state-of-the-art audio-visual equipment.

Dining Options

Afternoon Tea at Mandolay is a staple in Guildford, featuring freshly cut sandwiches and homemade cakes served with fine teas from across the globe. Guests can opt for bottomless Prosecco or Champagne Laurent Perrier choices for a premium experience. The Grill restaurant at the hotel offers a diverse drinks menu with over 35 wines available by the glass.

Location & Parking

Situated just a five-minute walk from the heart of Guildford, the hotel provides easy access to local boutiques and attractions. For visitors driving to the hotel, reserved parking is available for £20 per night, with additional public parking options nearby. Electric vehicle charging points are conveniently located directly opposite the venue as well.

Pet-Friendly Policies

Mandolay Hotel Guildford welcomes well-behaved dogs, offering a complimentary doggy hamper for every pet-friendly room. Up to two dogs per room can enjoy the hotel's spacious facilities, making pet ownership blissful during the stay. Open parks and dog-friendly spaces are easily accessible in the nearby area.

Highlights

Status: Only AA 4-Star hotel in Guildford

Event Spaces: 8 versatile conference and event spaces

Dining: Afternoon Tea institution with fine teas

Location: 5-minute walk to Guildford town centre

Parking: Reserved parking for £20 per night

Pet-Friendly: Welcomes well-behaved dogs with amenities

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Signature Suite

2 persons

30 m²

1 King-size bed

Coffee machine

Heating

room details

Compact Single Room

2 persons

10 m²

1 Single bed

Shower

Heating

room details

Double-Medium

2 persons

16 m²

1 Double bed

Heating

Air conditioning

room details

Executive Double Room

2 persons

21 m²

1 Double bed

Coffee machine

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Guildford500 m

Airports

London Heathrow (LHR) 42.6 km

London Gatwick (LGW) 59.6 km

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Boutique Hotel

“I was upgraded to a wonderfully quiet room that was beautifully decorated and featured comfortable chairs. The heating was adjustable, ensuring a cozy stay. I particularly appreciated the up-to-date magazines provided, which offered great information about Guildford.” view full review

Beautiful Breakfast Experience

“I enjoyed a delicious breakfast that included an extensive selection of fresh fruits like watermelon and yellow melon, as well as a variety of hot options such as bacon, sausages, and mushrooms. The quality of the ingredients was excellent, making it a good value for money.” view full review

Ideal Event Space

“The hotel features a spacious event hall with a unique ambiance that worked brilliantly for my birthday party. The room layout was perfect for accommodating my guests, and everything went smoothly from start to finish, making it an ideal location for any celebratory events.” view full review

Family-Friendly Stay

“During my stay with my son, I appreciated the cute atmosphere for families. The hotel provided an environment that made our visit enjoyable, with careful attention to creating a friendly and comfortable space for children.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

36 - 40 London Road, Guildford, United Kingdom, NULL

Map view

36 - 40 London Road, Guildford, United Kingdom, NULL

City landmarks

Park

Stoke Park

730 m

Castle

Guildford Castle

790 m

Event hall

The Boileroom

760 m

Church

Church Of St Saviour

750 m

Landmark

Spike Heritage Centre

770 m

Landmark

High Street

680 m

Museum

Guildford Museum

1.1 km

Landmark

Tunsgate Arch

650 m

Landmark

The Undercroft

770 m

Church

Guildford Cathedral

2.4 km

Landmark

National Trust

1.3 km

Landmark

Quakers' Acre

710 m

Landmark

Shalford Mill

2.3 km

Parking area

Guildford Spectrum

1.1 km

Church

St Nicolas' Church

1.1 km

Landmark

Pewley Hill

1.4 km

Theatre

The Back Room

850 m

Mall

The Friary Guildford

850 m

Church

St John's Church

990 m

Park

Shalford Park

1.8 km

Landmark

Chantry Wood

1.8 km

Park

Sutherland Memorial Park

2.8 km

Landmark

Loseley House

3.9 km

Landmark

Clandon Park

4.2 km

Park

Newlands Corner

4.2 km

Landmark

Chilworth Gunpowder Mills

3.9 km

Landmark

St Catherine's Hill

3.6 km

Nearby

Gallery

Guildford House

560 m

High Street

Abbot's Hospital

560 m

Park

Allen House Grounds

360 m

Restaurants

Mandolay Brasserie & Bar

0 m

36-40 London Road Mandolay Hotel

Maloncho Tandoori

250 m

Guildford

Mandarin

270 m

13 Epsom Road

HarBAR: Kitchen

240 m

3 Alexandra Terrace Guildford Harbour Hotel

Clandon Park Restaurant

320 m

Clandon Park House Clandon Park

The Social

230 m

3 Alexandra Terrace High Street

Esquires Coffee

260 m

278 High Street Ground Floor

Zizzi - Guildford

470 m

274 High Street

Carmona Steak & Tapas

270 m

274 High Street

The Albany Pub & Dining Room

390 m

80 Sydenham Road

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 59 reviews

#11 of 13 hotels in Guildford based on Tripadvisor

Jayden

United Kingdom, February 2025

5.8/10

While the hotel has a lot of potential with its beautiful decor and attentive staff, my stay was marred by some significant issues. The room I stayed in left much to be desired, particularly in terms of cleanliness and noise isolation. On a positive note, the breakfast was a highlight, with delicious options, but the overall experience was less than ideal due to the disturbances and room conditions.

Rooms

5.0

The room was quite disappointing, feeling grubby with a dirty carpet and minimal window space. It definitely needs a thorough clean and better soundproofing.

Service

6.0

The reception staff were friendly and helpful, booking a taxi promptly, but they didn't inquire about my stay, which felt a bit lacking in customer care.

Location

5.0

The location is central, but proximity to noisy events and deliveries affected my stay negatively.

Dining

7.0

Breakfast was impressive, with well-cooked options, but some items were missing, like black pudding, which was disappointing.

Facilities

5.0

Facilities seemed adequate, but noise levels and room upkeep require serious attention to enhance guest experience.

Aaron

United Kingdom, February 2025

6.0/10

I had mixed feelings about my stay at this hotel. While the positive aspects included a stunning building and helpful staff, my personal experience was marred by issues such as double charges for breakfast and some missing items from my room. Overall, I enjoyed some parts of my stay, but the problems I encountered would make me hesitant to return.

Rooms

5.0

I found my room to be quite basic, lacking the charm I expected from a superior room. It was tidy, but not particularly special.

Service

6.0

The service was generally good with the staff being very helpful, especially at the reception. They were eager to assist but the management response to my complaints was disappointing.

Location

7.0

The hotel is in a decent location, just a short walk from the town center, which was convenient.

Dining

5.0

Breakfast was a major letdown for me, as I was charged twice for it despite having pre-paid, which tainted the entire meal experience.

Facilities

6.0

The hotel facilities appeared well-maintained, and the overall ambiance was quite inviting, but I felt some essentials were lacking.

Helpful reception staff

Double charged for breakfast

Jacob

United Kingdom, October 2024

8.0/10

I had a lovely birthday party at the Mandolay Hotel, where the staff made everything run smoothly and everyone enjoyed the buffet and drinks. However, the room I stayed in was quite small and a bit noisy at night, detracting from the overall experience. Breakfast charges felt excessive as well, which added to my concerns about value for money.

Rooms

5.0

My room was very small and hot, making it quite uncomfortable. I had to pay extra for an upgrade due to its claustrophobic feel.

Service

8.0

The staff were incredibly friendly and helpful, but there were a few hiccups with the service during breakfast that could use some improvement.

Location

9.0

The hotel's location was perfect for exploring the town and accessing nearby shops, which I really appreciated.

Dining

7.0

The buffet food served at my party was delicious, but I found the breakfast pricing to be quite steep at £18 per person.

Facilities

8.0

The hotel had lovely spaces for gatherings, although I didn't get a chance to explore all the facilities due to my short stay.

Sophia

United Kingdom, October 2024

7.6/10

My stay at this boutique hotel was a mixed bag. While the room was comfortable and I had a peaceful night's sleep, the service during the dining events was a letdown. The location was fantastic for accessing local attractions, but the dining experience, particularly during events, left much to be desired. Overall, it's charming but could definitely improve in key areas.

Rooms

8.0

The room was comfortable, well-equipped, and peaceful, perfect for rest. However, I did notice some noise from above that interrupted my sleep at times.

Service

6.0

While the staff was friendly and accommodating, they seemed overwhelmed during the busy Christmas party, which affected the overall experience.

Location

9.0

The central location was perfect for exploring nearby attractions and accessing public transport.

Dining

5.0

The dining experience was quite disappointing. The Indian buffet at the Christmas party had issues with food temperature and availability, which really impacted my enjoyment.

Facilities

7.0

The hotel had a charming ambiance throughout, with well-designed spaces, but there were issues with food service during events.

Samuel

United Kingdom, September 2024

7.8/10

I had a decent stay at this hotel, enjoying the modern and clean room but found the noise level unsettling, especially in the mornings. Parking was a hassle and not well-explained during booking, which was frustrating. Overall, it's a solid option if you're looking for a good rate but be prepared for some disturbances.

Rooms

7.0

The room was modern and clean but a bit compact for my tastes.

Service

8.0

The staff was polite and helpful once they got past their initial conversation.

Location

9.0

The location is very convenient, with great restaurants nearby and easy access to the city center.

Dining

7.0

The breakfast was enjoyable and offered good value, but the limited variety left something to be desired.